Organizational Development Intervention Paper Essay

Organizational Development Intervention Paper - Essay Example Group level diagnosis The inputs in group level diagnosis include organizational blueprint aspects that are inherent in the entire organization within which the group functions (Cummings and Worley 61). The following characteristics within the organization were identified as affecting group functioning. Technology The company has been in recent times initiated an upgrading program to increase the efficiency of the communication system. This includes the purchases of computer, networking and elevating internet bandwidth including an upgrade to HP Integrity BL860c i2 OpenVMS and CAD. The project has cost the company $250, 000. Other technological improvements include the purchases of new sewing machines and increasing the length of the processing line. Nevertheless, mid level employees are especially dissatisfied since the communication system changes do not meet their suggested quality. They opine that the internet connection is quite slow and is affecting them. The latest machines in the processing line are difficult to operate since no prior training was availed. This was emphasized by the 73% of factory employees who were dissatisfied by the situation. Structure The company has five major divisions dealing with HR, procurement, designing, manufacturing, and marketing. All the heads of the divisions answer to the president. However, within each division, there are groups with varied tasks. These groups give feedback to any of the four heads of divisions. For example, a group in designing children ware may be required to respond to the head of promotion directly without the involvement of the head of design. Sometimes, such a group is required to present its findings to different heads at different times. The interests of the heads at times conflict, since each, seeks to enhance the performance of their divisions without coordination with the other divisions. Evaluation systems The performance of the group is not formally evaluated; hence there are no form rewa rd systems. A group appreciation or reward is dependent on the disposition of the division head under which they operate. A normal source of reward, for example, for the designing groups is when products perform well in the market. This is mostly indicated by the acclaim of the product in the market. In such a case, the group that designed the product may be recognized by being awarded a bonus in the following month. Nevertheless, such occurrences are rare, especially since the start of the company’s sales decline. Only 38 % indicated that they have been rewarded in their job. Other instances of rewards include the company’s annual meeting where individuals are recognized for various feats. However, lower level employees opine that the recognitions are reserved for higher level employees only, only 16% expecting to be rewarded before retirement. Promotions are random, which leaves some employees feeling they were bypassed with no substantiation. Other personnel complai n that they have been in the same positions for long; this was expressed by 59% of all interviewed employees. The hiring of employees is based on merit. Job openings are posted on the media and appropriate procedures are followed. However, the salaries offered by the company are below industry average salary and are 76% of the industry average. This makes the company fail to attract highly motivated and qualified individuals. Most of the applicants in the job openings are young graduates who soon move away after some time. This has

Used Book Business Essay Example | Topics and Well Written Essays - 750 words

Used Book Business - Essay Example Location – Used book stores are best suited to be located in high traffic region. A store in the vicinity of a university or college will have added advantage. Shopping malls and popular hangouts are also preferred location for used book store. Proximity to new book store is also ideal. Manpower – A good number of people should be involved in the business to source, refer and negotiate the purchase of books from the initial owner to the prospective buyer. Over the counter sales has to be assigned only to book lovers who have an outgoing attitude, business aptitude and are personable. Training employees at various level of operation will enable them to handle the store in the absence of the owner. Promotion – It may be noted that used book buyer is usually not an in depth reader. Hence adequate marketing and promotional activities should be carried to bring in people to the store to browse through the used books. Design of the store – The used book store should have a clear show window with the arrangement of books in uncluttered style. Prospective buyers should be able to view the book and this is vital to attract passers by. Used book business can be started by selling the owner’s collection of books which forms the inventory on launch. The initial stocks can also include the books donated by relatives, friends and neighbors (How to Make It Big with a Used-Book Store). The short term objective of the store should be service oriented rather than aim to make huge profits. This earns reputation and future prospects for sale. The business should make sure to obtain positive feedbacks from customers and make courtesy communication to understand the pulse of the customers (Weber & Weber 2005 p.57). The next step is to search for prospective book sellers from whom books can be purchased at a low cost. Low cost books can also be gathered from goodwill stores, garage sales, church